1. Do you offer delivery to the French Overseas Territories?

Yes, we deliver to the Overseas Departments. For all orders to the French Overseas Departments, please contact us by email before placing the order.

2. What are the delivery times to the French Overseas Territories?

Delivery times may vary depending on destination. We will provide a lead time estimate during the ordering process. Please note that delays may occur due to exceptional circumstances.

3. What are the delivery costs to the French Overseas Territories?

Delivery costs depend on the destination and weight of the package.

4. Do you offer express delivery options to the French Overseas Territories?

Yes, we offer express delivery options to certain destinations. Details and pricing will be available during the ordering process.

5. How can I track my order to the DOM?

Once your order has been shipped, you will receive a tracking number via email. You will be able to track your package in real time on the carrier's website.

6. Can I return a product delivered to the French Overseas Territories?

Yes, we accept returns in accordance with our returns policy. Please note that return costs may be the responsibility of the customer.

7. Are there restrictions on products delivered to the French Overseas Territories?

Some restrictions may apply to certain products due to customs regulations. Please see the specific information for each product when purchasing.

8. How can I calculate customs duties and taxes for my delivery to the French Overseas Territories?

These costs depend on the nature of the products and local regulations.

9. Can I cancel or modify my order after shipping to the French Overseas Territories?

Unfortunately, once the order has been shipped, changes may be difficult. Contact our customer service team as soon as possible to discuss any potential changes.

10. How can I contact customer service if there is a problem with my delivery to the French Overseas Territories?

Our customer service team is here to help you. Contact us by email at contact@dreamhair.fr or by phone at +33 7 66 45 89 00 via WhatsApp for any questions or concerns.