1. What types of wigs do you offer?

We offer a wide range of natural wigs, lace front wigs, full wigs, short and long hair wigs, etc.

2. What is the difference between synthetic and natural wigs?

Synthetic wigs are made from artificial fibers, while natural wigs are made from real human hair. Natural wigs offer a more realistic appearance and can be styled like real hair.

3. How do I maintain my wig?

Maintenance depends on the type of wig. Wigs require maintenance in order to maintain their original style. Our wigs can be washed, cut and styled like real hair. See our maintenance tips for more information.

4. Can I color or treat my wig?

Natural wigs can be treated like real hair. However, it is recommended to consult the specific instructions provided on our site or contact our customer service for personalized advice.

5. How do I secure my wig in place?

We recommend the use of wig clips, velcro headbands or specially designed adhesive tapes to hold the wig in place. Be sure to follow the instructions included with these accessories for a secure fit.

6. Can I return my wig if it doesn't fit?

Yes, we offer a return policy. Please see our returns policy on the website for more information on return conditions and times.

7. How can I track my order?

You can track the status of your order by logging into your account on our website. Once the order has been shipped, you will receive a confirmation email with a tracking number.

8. What is your customer privacy policy?

We respect the confidentiality of our customers. Visit our Website Privacy Policy to learn more about how we handle your personal information.

9. Do you offer wig maintenance accessories?

Yes, we offer a range of accessories such as brushes, combs to help maintain and preserve the quality of your wig.

10. What payment methods are accepted?

We accept various secure payment methods, including credit cards, PayPal (4x), and other options available at the time of purchase.

11. How can I contact customer service if I have a problem?

Our customer service team is available to help you. You can contact us by e-mail at contact@dreamhair.fr or by telephone at +33 7 66 45 89 00 via Whatts'App.